The public is notified that effective Monday, September 7, the Civil Registry and Passport Office will operate by appointment only.

Hours of operation are Monday to Friday from 8:00 a.m. - 11:30 a.m. Persons wishing to make payments are advised that cashing facilities will close at 11:00 a.m.

To schedule an appointment, contact the following telephone numbers or email addresses, based on the service required:  

    Civil Registration Unit (for births, deaths and marriages) – (284) 468-3036 or infocris@gov.vg
    Passport Unit (for passport matters) – (284) 468-3442 or infocris@gov.vg
    Visa Unit (for visa matters) – (284) 468-3446 or bvivisas@gov.vg
    Nationality Unit (for naturalisation and registration matters) – (284) 468-3467 or vinationality@gov.vg
    All other Inquiries – (284) 468-3457 or infocris@gov.vg  

Customers are reminded that application forms for British Overseas Territory Citizen (BOTC) passports, BVI Visas and Belonger Status can be downloaded online at www.bvi.gov.vg.

To apply for certified copies of birth, death, marriage and adoption certificates or registration of marriage licences, please visit www.crisvi.gov.vg.

Visitors are reminded that face masks are a requirement to receive service and that all social distancing and safety protocols should be strictly adhered to.