Governor's Group
Office of the Deputy Governor
Release Date:
Friday, 27 January 2023 - 10:15am

The public is advised that the Rate Us platform (https://rateus.gov.vg) will be temporarily inaccessible to facilitate an upgrade to a new and improved interface.

The site will be accessible again on Tuesday, January 31.

‘Rate Us’ is a tool designed to help the Public Service recognise exceptional and address unsatisfactory customer service by allowing customers to submit feedback via the platform.

Individuals with questions or concerns can contact the Director of Customer Service at 468-2226.


Nia Douglas-Wheatley

Communications Officer II
Deputy Governor's Office
Government of the Virgin Islands
Tel: 284.468.2350
Email: ndouglas@gov.vg