This service is used to track Registered letters and insured parcels being sent out from the BVI Post Office.

Process

Step 1:  Enter the 13 character S10 identifer attached to your receipt into the search box below.

Step 2:  Click on the Search button.

Step 3:  If you would like to search for another item click on new search.

 

 

 

 

Turn Around Time

Immediately

Additional Notes

Activity                                                                            Description

Posting/Collection                                                             Mail item has been handed to Post Office for posting by customer.

Arrival at outward office of exchange                                   Mail item being processed for departure at the office of exchange of the country of   origin.

Departure from outward office of exchange                          Mail item has been assigned to a dispatch and is scheduled to depart territory on said date.

Arrival at inward office of exchange                                     Mail item has arrived at the office of exchange of the destination country.

Departure from inward office of exchange                            Mail item has departed the office of exchange of the destination country.

Send item to domestic location                                          Mail item has been sent to a branch post office location within the destination country.

Arrival at delivery Office                                                      Mail item has arrived at the final processing point before collection by customer.

Final Delivery                                                                    Mail item has been delivered to customer as addressed.

 

Please note the supply of data to capture the sequence of events related to a mail item is dependent on accurate processing by both the postal operator of the country of origin and the postal operator of the destination country. B.V.I. Post remains committed to establishing a partnership with postal operators around the world to better serve you our valued customers.

 

Department Contact Information

BVI Post

General Post Office 
Road Town, Tortola
Virgin Islands (British) VG1110

Business Hours:

Monday - Friday 8:30 a.m. to 4:30 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
Cashier: 9:00 a.m. to 3:30 p.m.

Email Address: bvipost@gov.vg

Telephone: 1(284) 468-5160
Fax: 1(284) 468-2692

Physical Map Location: