33 Central Administration Building
Wickham’s Cay 1
Road Town, Tortola
Virgin Islands VG1110
Answer all incoming calls to the Government and transfer calls to the appropriate Ministries/Departments/Sections/Unit.
Process
Switchboard
Step 1: A Customer calls the Switchboard requesting to be connected to a specific Government Department or Government controlled phone number/extension number
Step 2: The Switchboard Operator uses their console to search for the Department Listing or enter the number provided
Step 3: The Switchboard Operator then autodials the number to verify that it is operational/ringing
Step 4: The Switchboard Operator then transfers the call to the number they dialed and disconnect themselves from the call.
Turn Around Time
Second Ring
Department Contact Information
Telephone Services Management Unit
Business Hours:
Monday - Friday 8:15 a.m. to 4:45 p.m.
Email Address: tsmu@gov.vg
Telephone:1(284) 468 2300
Fax:1(284) 468 3196