Connection to government distribution system.


Step 1: All outstanding bills are to be paid in full

Step 2: Written authorization letter from property owners should accompany this application if the connection is required to cross on someone’s property or if the connection is from an existing customer service line

Step 3: A copy of land ownership such as land deed verifying ownership must accompany this application

Step 4: A copy of a valid picture id such as a driver’s license or passport must accompany this application

Method of Applying

In person, Email, Regular Mail

Turn Around Time

21 working days

Department Contact Information

Water and Sewerage

P.O.Box 130
Road Town, Tortola
Virgin Islands (British) VG1110

Business Hours:

Monday - Friday 8:30 a.m. to 4:30 p.m.
Cashier  : 8:30 a.m. to 3:30 p.m.

Email Address:

Telephone: 1(284) 468-5766 | 1(284) 468-5901