Connection to a Sewerage System

Process

Step 1: All outstanding bills are to be paid in full

Step 2: Written authorization letter from property owners should accompany this application if the connection is required to cross on someone's property or if the connection is from an existing customer service line.

Step 3: A copy of land ownership such as land deep veryifying ownership must accompany this application

Step 4: A copy of a valid picture ID such as a driver's license or passport must accompany this application

Method of Applying

In person, Email, Regular Mail

Turn Around Time

1-2 Months
 

Department Contact Information

Water and Sewerage

P.O.Box 130
Road Town, Tortola
Virgin Islands (British) VG1110

Business Hours:

Monday - Friday 8:30 a.m. to 4:30 p.m.
Cashier  : 8:30 a.m. to 3:30 p.m.

Email Address: wsd@gov.vg

 

Main Office Telephone: 1(284) 468-5834 | 1(284) 468-5901

Virgin Gorda – 1(284) 468-6593 / 6592

Jost Van Dyke – 468-9429

Anegada – 468-9562

24 Hours Emergency Water and Sewage Standards

Day or night, we are here to serve our valued customers. In the event of an emergency, please contact us at the following numbers.
 
Water Services:-

Tortola — Eastern 468-9213
Tortola — Central 468-9860 / 499-0500 / 499-2924
Tortola — Western 499-2926
Virgin Gorda – 468-9455
Jost Van Dyke – 468-9429
Anegada – 468-9562
 
Sewerage Service:-

468-9176

468-5799

468-9937

468-9857

 

Monthly Charges for Piped Water

Charges for Water supplied to Ships

Cost of Water Delivered

$30.00 per 1000 gallons

Plus 25% service charge

Plus hourly Charge ($7.25 X1.5)
On Weekends & Holidays

 

Monthly Sewerage Rates

All sewerage rates are 0.325% of assessed rentable value of the property as determined by the Inland Revenue Department of Government.