FAQs

Who qualifies for disaster assistance and how can one apply for such assistance?

The following persons are eligible to be claimants of the Fund for the types of relief assistance indicated below:

  • Individuals losing accommodations or possessions
  • Persons whose homes are badly damaged by the event
  • Self employed individuals who have suffered direct loss of livelihood and whose Insurance Agency does not cover loss from such events
  • Person who have been evacuated
  • Non-Profit Organisations

Relief assistance may take the following forms:

  • food relief
  • shelter or emergency accommodation grant
  • material or equipment for livelihood such as in Fisheries and Agriculture
  • medical assistance
  • financial grants

A completed copy of the Emergency Relief and Assistance Form must first be submitted to the Department of Disaster Management within two weeks of the disaster/emergency.  Attach to the form any relevant pictures/detailed reports and insurance documents pertaining to the incident.  Once verified by the Department of Disaster Management, the claim will be forwarded to the Ministry of Finance for further processing.

In processing claims, the Ministry of Finance shall seek the advice of the Fund Committee.  Advice may be sought from the Attorney General's Chambers if necessary.  Final decisions will be communicated to the claimant by the Ministry of Finance.

Why am I required to pre-notify?
The Bupa Secure Care BVI policy requires that insureds notify USA Medical Services as soon as you know that you will need medical treatment. When you pre-notify, the staff at USA Medical Servies begins handling the case, communicating directly with the patient's doctor and medical facility. As soon as all the necessary information is received from your provider, including medical records, Bupa will confirm your benefits and coordinate direct payment. Additionally, USA Medical Services can also coordinate and schedule air ambulances, appointments with specialists, and other medical services. Emergency treatments must be notified within 72 hours of beginning such treatment. Regular office visits do not require notification.
Why does a person need a Belongers Card?

A person would require a Belonger's Card as proof of thier immigration status in the Territory. This allows free travel in and out of the Territory. Holders can reside and work in the Virgin Islands free from immigration control, purchase property, apply for trade licences and vote in the Territory.

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