Internal Position No.: 
15 of 2019

Role Summary

The successful applicant will work in partnership with managers, and ministerial HR teams, providing comprehensive, professional and efficient service, offering strategic and operational support, advice and information on a wide range of human resources functions to shape, develop and deliver HR plans and solutions in line with the needs and priorities across designated ministries and departments.

Main Responsibilities

  1. Manage and support the day to day delivery of an operational and strategic HR service, within his/her assigned portfolio, ensuring effective service delivery and the fair, efficient and pragmatic application of relevant legislation, HR policy and practice.
  2. Manage assigned employment services casework, from start to finish, and perform requisite follow up actions as necessary, to ensure that matters are managed timely and effectively.
  3. Support the Director in advising the Commission on employment and disciplinary matters, by conducting research and preparing thorough Service Commission papers, taking into account relevant legislation, statutory requirements, policies and relevant data.
  4. Provide timely, competent advice, guidance and information on a wide range of routine and complex HR issues to senior management teams, ministerial HR teams and Human Resources Director including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement and performance management, to enable forward planning, measurement of staffing related activities and informed decision making and consistent application of employment enactments and policies and procedures.
  5. Coordinate and facilitate on-boarding and off-boarding activities, including providing immigration services support and relocation assistance to persons recruited outside the Territory ensuring that all matters are handled efficiently and to the highest professional standard.
  6. Contribute and lead, facilitate and/or manage, delegated HR initiatives/projects of a complex nature, and associated functions, including planning, monitoring and controlling all aspects to achieve desired outcomes.
  7. Partner with the Learning and Development Unit, in planning and facilitating workplace trainings/workshops to meet staff developmental needs and organisational priorities.
  8. Maintain Human Resources Information System records, and personnel files ensuring security of information.
  9. Act as a point of contact for managers in advising and assisting in the handling/resolving of complex employee relations and employee welfare issues. Conduct effective, thorough and objective investigations.
  10. Produce correspondence, letters and reports to the highest professional standards, to support operational and strategic HR work activities
  11. Build strong relationships and work co-operatively with colleagues to constantly improve the quality and value of HR service provided to clients. 
  12. Partner with managers and departments to support communication activities and assist in the dissemination of information and follow-up of matters.
  13. Assist with the salary administration by advising on pay and other remuneration matters, participating in pay negotiations, coordinating new hires and status changes, ensuring timely and accurate implementation of said changes.
  14. Perform audits, analyse qualitative and quantitative data, trends and metrics, to assess problems, identify solutions and contribute to the development of new systems, processes, programmes and policies. 
  15. Maintain a clear understanding and up to date knowledge of the legal framework within which HR operates; contribute towards the strategic planning process, development and implementation of HR policies/programmes/initiatives in line with current legislation and keep abreast of modern HR procedures and best practices.
  16. Partner with HR managers to ensure the Performance Management process is administered appropriately, through objective and development plan setting, performance calibration and talent development. Support a pay for performance culture by assisting with the implementation of SMART annual performance objectives.
  17. Carry out such other duties as may be reasonably requested by the line manager or any other senior officer in order to contribute to the effectiveness and efficiency of the unit.
  18. Comply with health and safety policy and procedures and risk assessments in order to maintain a safe working environment for colleagues and clients.
  19. Adhere to the Government’s’ Public Service Principles and Values.
  20. Maintain confidentiality of information. Information must not be communicated to unauthorised persons.

Minimum Qualifications

  • Bachelor's Degree in Human Resources Management, Business Administration/ Management, Organisational Psychology, Public Administration from an accredited institution
  • 3-5 years related working experience
  • Certification in Mediation, is preferred
  • Professional Certification in Human Resources Management, is preferred
  • Excellent knowledge of Government structure, employment legislation, policies and procedures, practices and trends.
  • Working knowledge of JD Edwards or other similar Human Resources Information Systems experience is preferred.
  • Consultancy and partnership skills, including negotiation and influencing skills; proactively building relationships with others to achieve results.
  • Sound knowledge and understanding of HR management and latest HR developments including employment legislation and polices and ability to apply this knowledge in practice.
  • Ability to maintain confidentiality of work related information and materials.
  • Ability to prioritise workload, pay attention to detail, meet deadlines and work well under pressure.
  • People management skills; ability to build successful partnerships and networks with a wide range of stakeholders.
  • Sound analytical and numerical skills. Ability to review business cases and financial, statistical and other data to contribute to high level discussions and produce high level reports.
  • Excellent presentation and facilitation skills.
  • Excellent knowledge of the use of standard office equipment and Microsoft applications.
  • Excellent customer service skills and interpersonal skills.
  • Experience in performance management and working within defined policies and procedures.
  • Excellent written and oral communication skills and the ability to effectively communicate complex ideas and information to a range of audiences and stakeholders.
  • Project management skills.
  • Ability to analyse complex situations requiring interpretation, identifying options, making decisions and initiating actions as appropriate.
Closing Date: 
Monday, 25 February 2019
Vacancy Listing: