Role Summary

The successful applicant will assist the Commissioner of Customs in leading the smooth and efficient operation of the Unit through the overall management of daily operations and supervision of staff whilst helping to develop the Department’s strategic plan, goals, objectives and systems.

Main Responsibilities

1. Submit annual reports on performance, achievements and the working conditions of the stations and units to enable planning and decision-making.
2. Monitor and review all contraventions, administrative deficiencies, policies and legislation, making recommendations to the Commissioner and implementing agreed changes.
3. Collect, gather and share intelligence with local and international agencies.
4. Attend monthly law enforcement meetings under the National Intelligence Council to plan international joint operations and help counteract National Crime Syndicates (CLIEC, CCLEC, HIDTA).
5. Maintain the integrity of the enforcement and surveillance equipment to ensure availability of resources.
6. Advise on the preparation of case files and cases for prosecution and assist in the prosecution of court cases, conducting prosecutions on behalf of the Commissioner as and when required, as well as adjudicate in compounding offences.
7. Conduct periodic inspections of relevant stations, units and storage facilities for seized goods.
8. Plan and organise operations to counteract smuggling of commercial goods, drugs and fire arms.
9. Assume responsibility for major operational incidents, including supervision of the preparation of Operation Orders pertaining to Customs. 
10. Assist with the preparation of the annual budget.
11. Assist with the preparation of performance appraisals for assigned staff.
12. Monitor the revenue collection from the out stations and respond to internal audit reports in a timely manner.
13. Investigate complaints against officers and present findings and recommendations to the Commissioner in accordance with established procedures.
14. Perform any other related duties as required by Supervisor or any other senior officer in order to contribute to the effectiveness and efficiency of the department.

Minimum Qualifications

• Bachelor’s Degree in Business Administration/Management, Public Administration or related field
• Three (3) to five (5) years related experience
• Sound knowledge of Government structure, policies and procedures
• Excellent knowledge of relevant laws, regulations and policies
• Sound oral and written communication skills
• Sound knowledge of the use of standard office equipment and computer applications
• Excellent analytical and decision-making skills
• Excellent interpersonal and organisational skills
• Ability to work well under pressure
• Sound supervisory and management skills