General Post Office
Road Town, Tortola
Virgin Islands (British) VG1110
Letters and parcels being sent through the Universal Postal Union (UPU) network.
Process
Step 1: Customer submits package to be mailed to the Cashier.
Step 2: The package is opened in the customer’s presence to examine its contents for illegal substances.
Step 3: If the contents are NOT illegal, continue to Step 4. If the contents are illegal, the appropriate Government Office (Police, Environmental Health Division, or Conservations & Fisheries Department) is contacted to collect it and the transaction ends.
Step 4: The package is sealed, weighed and a Declaration Form is filled-out.
Step 5: If the package is NOT being sent as Registered Mail, continue to Step 6. If it is being sent as Registered Mail, the Registered Mail form is filled-out.
Step 6: The fee is collected from the customer and a receipt with the required stamps to be affixed to the package are given.
Step 7: Once the stamps are affixed, the package is then taken from the customer.
Supporting Documents
None
Turn Around Time
Varies on Destination
Department Contact Information
BVI Post
Monday - Friday 8:30 a.m. to 4:30 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
Cashier: 9:00 a.m. to 3:30 p.m.
Telephone: 1(284) 468-5160
Fax: 1(284) 468-2692