Processing of Concession Pioneer Status


Step 1:  Apply to Premier’s Office for approval, providing them with a brief description of the nature of the business.

Step 2:  Provide a list showing the goods to be imported for your business.

Step 3:  If the customer is approved, he or she can import the designated items.

Step 4:  Once approval is granted the Importer is required to submit all declarations to the Road Town Customs Station for processing and record keeping.(with the exception of Virgin Gorda)

Step 5:  Once the goods arrive, a Custom Officer must clear the goods.

Supporting Documents


Method of Applying

In Person

Turn Around Time


Additional Notes

See CAP 297 (of the Laws of the Virgin Islands)


Department Contact Information

His Majesty's Customs

H.M Customs (Head Quarters)
Richard Stoutt Building  
Road Town, Tortola
Virgin Islands (British) VG1110

Business Hours:

Monday - Friday  
8:30 a.m. to 4:30 p.m.

Email Address:

Telephone: 1(284) 468-6852
Fax: 1(284) 494-6906