H.M Customs (Head Quarters)
Richard Stoutt Building
Road Town, Tortola
Virgin Islands (British) VG1110
Delivery of Cargo to the Virgin Islands (Port Purcell & Marina VG).
Process
Step 1: Shipping Company checks in the vessel and presents a Manifest and Marine Control Document.
Step 2: A Declaration of the Good is prepared by the Importer, and is submitted to the Customs Officer at the port.
Step 3: The Declaration form is signed off once it is okay.
Step 4: The Importer pays custom fees at the cashier.
Step 5: The Importer receives receipt of payment to pick up the goods at the warehouse.
Step 6: After goods are located (at the warehouse), it is inspected by the onsite Customs Officer.
Step 7: Once the Declaration is processed and released by Customs, the Importer can leave with the cargo.
Form(s)
Supporting Documents
None
Turn Around Time
Same Day
Additional Notes
• Fees vary based on type and weight of goods.
• Vessels have twelve (12) hours to clear upon arrival at Port Purcell. Cargo can be cleared until 3:30 p.m on weekdays and until 12:30 p.m. on Saturdays.
• If service is required outside the stated hours, we are prepared to provide such service for the requisite overtime fees. A twenty-four (24) hour notice is usually required but if circumstances dictate shorter notification, service would be given.
• If all of the goods were not declared, the entire shipment will be held and the owner will have to go before the Commissioner.
• The Airport Customs is responsible for the cargo at the airport.
• The Captain of the vessel must amend the Manifest if the count of a type of goods is inaccurate.
Department Contact Information
His Majesty's Customs
Business Hours:
Monday - Friday
8:30 a.m. to 4:30 p.m.
Email Address: bvicustoms@gov.vg
Telephone: 1(284) 468-6852
Fax: 1(284) 494-6906