Internal Position No.: 
76 of 2022

Role Summary

The successful applicant will provide counselling and case management services to individuals, families and groups to assist with the reduction of social problems.

Main Responsibilities

  1. Ensure the smooth and efficient operation of the Department through utilizing administrative and clinical social work skills to provide supervision to assigned staff on case work or related issues affecting clients, maintain a positive team relationship with staff to ensure adherence to case work standards / policies and supervision of various programs
  2. Represent the Department on various Committees as required and conduct regular meetings with DCSDO to discuss difficult cases and to plan strategies to resolve the cases efficiently
  3. Provide information, advice, feedback and assistance to others within the department to improve work outputs, resolve problems and direction guidance in relation to general policies and procedures, assess and identify the
  4. Department’s training needs and organize and implement routine training programs to ensure staff development
  5. Advise and direct staff in the development and implementation of treatment plans with parents of children where abuse and / or neglect has been substantiated or indicated to ensure appropriate handling in a timely manner
  6. Make recommendations to top level management on the selection of casework personnel and program evaluation and monitoring administered under your direction to ensure efficiency
  7. Provide consultation, information and psycho-educational forums to community groups, schools, special interest groups and other agencies to ensure a good flow of information and knowledge
  8. Ensure a continuous collaborative relationship exist with other secondary social service providers to ensure consultation and advocacy
  9. Manage specialized caseloads including cases in an advanced and complex nature to ensure expert knowledge
  10. Oversee the investigation, assessment and services to families that are referred because of allegations regarding child abuse and neglect to ensure appropriate handling and completion
  11. Perform any other related duties as required by Supervisor or any other senior officer in order to contribute to the effectiveness and efficiency of the department

Minimum Qualifications

  • Master’s Degree in Social Work or related field
  • Three (3) to five (5) years’ experience in social work or related field
  • Sound knowledge of Government structure, policies and procedures
  • Excellent knowledge of relevant laws, policies and regulations
  • Expert knowledge of Social Work
  • Expert knowledge of relevant and current issues and trends
  • Expert knowledge of working with children, elderly or disabled
  • Sound knowledge of the use of standard office equipment and relevant computer applications
  • Sound oral and written communication skills
  • Expert knowledge of casework management, concepts and procedures
  • Expert interpersonal skills including counselling and interviewing techniques
  • Excellent analytical and decision-making skills
  • Ability to work under pressure
  • Sound supervisory and management skills
Closing Date: 
Friday, 19 August 2022
Vacancy Listing: