H.M Customs (Head Quarters)
Richard Stoutt Building
Road Town, Tortola
Virgin Islands (British) VG1110
The Customs Department, one of the revenue collecting departments of the Government of the Virgin Islands, is responsible for collecting and accounting for a substantive amount of the Territory’s annual revenue. The department is also engaged in the protection of society by the prevention and interdiction of restricted and prohibited goods from entering the Virgin Islands.
The Customs Department is also actively engaged in the facilitation of legitimate trade. In addition to its primary functions, Customs also performs agency duties for other departments and statutory bodies such as the Department of Agriculture, Civil Aviation, Ports Authority and Postal Service.
Mission
To serve Government and the public with professionalism, fairness and integrity by, providing quality service, maximizing the collection of Revenue, protecting our Territorial borders and facilitating legitimate trade efficiently, effectively and economically in order to safeguard the well-being and security of the Territory.
Our Commitment
The Customs Department is committed to providing these services to the persons with whom we interact and serve.
We would:
- Render polite and courteous service
- Operate with the greatest degree of fairness and equity
- Handle each individual’s affair with strict confidence
- Perform our duties professionally at all times
- Fulfill reasonable requests promptly and accurately
- Collect only the proper amount of revenue due in accordance with the law
- Operate with the greatest degree of transparency.
What's Happening Within Our Department?
State Of Declaration Unit Closed For The Day |
4 May 2022 - 1:10pm
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Payments For Uncustomed Goods Due May 16 |
19 Apr 2022 - 3:34pm
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Customs Duties On Imports Reduced To 5 Percent For 3 Months |
14 Apr 2022 - 4:49pm
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Crown Secures Conviction And Forfeiture In The Matter Of COP vs Kemel Wilson & Alberto Valera |
30 Mar 2022 - 9:40am
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Tenders Invited For Design Of Customs Cargo Centre |
4 Mar 2022 - 1:51pm
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Post-Paid Cruising Permits Requirements UPDATED |
7 Jan 2022 - 4:34pm
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Symposium for Charter Operators Postponed |
7 Jan 2022 - 4:01pm
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Symposium for Charter Operators/Companies |
5 Jan 2022 - 1:13pm
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Post-Paid Cruising Permits Requirements |
5 Jan 2022 - 1:04pm
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Public Service Supports Fellow Public Officer |
14 Dec 2021 - 3:46pm
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Department Contact Information
To make contact with Her Majesty's Customs, see below for contact information:
Her Majesty's Customs
Monday - Friday
8:30 a.m. to 4:30 p.m.
Telephone: 1(284) 468-6852
Fax: 1(284) 494-6906