User Authorization Access to Systems

One measure of system security is the creation of User Accounts, authorizing employees to access information technology resources. A further step is to define what each user can or cannot do with that access. When an employee joins, or leaves, the government service, Head of Departments are encouraged to actively participate in this very important process, by clearly outlining the access that each employee should have based on that person's role in the organization.

Laptop/Projector Loaner Programme

A Government employee who desires use of a laptop or projector for short term use, or while on travel duty, can make an application through the Laptop/Projector Loaner Program.

User Request for Technical Assistance

Through the Computer Help Desk, government users can receive technical assistance and support for challenges, or difficulties encountered when making use of provided systems. Issues can range from Hardware, Software, or Network connectivity.

Developing Software Applications

i-Series, Windows and Web-based databases are developed in-house by our team of program developers.  Based on requests, a needs analysis is conducted to identify and document system requirements, after which coding, testing, and training takes place.

Requisition for Printing and Storage Supplies

The Department of Information Technology keeps an inventory of printing supplies and storage devices for sale to all government departments. However, we recommend that you do not requisistion excessive amounts, but rather get sufficient for what is currently needed with one spare supply.  When the last of your stock is put to use, then you can submit a requisiton to re-fill.

Department of Information Technology

The Department of Information Technology is responsible for coordinating the development, integration and enhancement of information technology for the Government of the Virgin Islands. Its mission is to ensure value for money and that standardized information systems are utilized across departments and ministries. This is done by establishing and maintaining computer networks, software development to meet operational requirements, procurement of computers and peripheral devices, and providing computer education courses to end-users.

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