The Department of Human Resources aims to bring human resources management closer to you. As a dynamic, facilitative organisation, we remain dedicated to delivering the highest quality services to both our internal and external customers to ensure your service needs are met in a fair, just, equitable and consistent manner.

As such, we offer a variety of services including, but not limited to:

  • Advice and support on employment matters

  • Organisational planning to facilitate change

  • Employee relations services through meaningful intervention and employee recognition

  • Employee benefits for our employees and their families

  • Occupational health and safety in creating a safe work environment

  • Strategic succession planning to advise on the professional development of employees for the sustainability of the Public Service

  • Training and development to facilitate the learning and development of employees

  • Policy advice and development to ensure that the Public Service´s employment related policies and procedures are aligned with international best practices

Overall, we are positioned and committed to our mission which is to provide effective human resources leadership and partnership to drive Public Service Excellence.
Information on these and our other services are available within this website. I invite you to visit regularly to keep informed of the Department of Human Resources´ initiatives and relevant policies, articles, advice and more.
We welcome your comments and suggestions on our services as we continue on our path to delivering excellence.

Employment Opportunities Within The Department

Closing Date
EAP Counsellor

EAP Counsellor

Role Summary

The successful applicant will provide counselling and support services to Government employees and provide operational and administrative support.

Main Responsibilities

1. Ensure the smooth and efficient operation of the Unit through management of daily operations.
2. Provide frontline assessment, counselling and referral services by helping employees, supervisors and Department Heads to settle work-related conflicts through providing advice, and recommending solutions to administration when repetition of individual problems indicate negative trends.
3. Perform confidential intake and screening with individual employees and / or departments for work and non-work related issues and conflicts, triages and review intake in consultation with supervisor in order to resolve issues.
4. Coordinate and / or plan scheduling of client appointments, mediation, department presentations, training and related functions in an efficient and professional manner to ensure these occur on a timely basis.
5. Provide employees with Employee Assistance Programme Service information and provide relevant referral information on community resources; coordinate service-wide departmental advertising, promotion of services and distribution of materials to ensure shared knowledge of EAP services.
6. Ensure that confidential files and records are updated and maintained securely, ensuring that ethical and legal guidelines are maintained.
7. Perform as a mediator or co-mediator for mediation in work-related disputes as assigned to ensure the flow of communication continues and matters can be resolved.
8. Supervise and train clerical, support and intern staff in performance of programmatic and administrative activities to encourage the flow of knowledge and techniques.
9. Assist in conducting and documenting exit interviews with employees separating from the Public Service in a professional, timely and effective manner.
10. Ensure the administration of the unit runs smoothly by efficiently preparing reports and/or minutes, correspondence and ensuring that EAP and other wellness education materials are accessible to all.
11. Perform any other duties as required by Supervisor or any other senior officers in order to contribute to the effectiveness and efficiency of the unit.

Minimum Qualifications

  • Master’s degree in Psychology, Counselling or another social science related field
  • Two (2) years human resources or counselling experience
  • Mediation or Alternative Dispute Resolution Training
  • Sound knowledge of Government structure, policies and procedures
  • Excellent knowledge of applicable policies, regulations and laws
  • Expert personal counsellor in a wide range of personal and work-related areas
  • Ability to use independent judgment and to manage and impart confidential information
  • Interviewing, psychological / development evaluation, conflict resolution and mediation skills
  • Excellent knowledge of psychosocial interviewing and counselling techniques
  • Excellent knowledge of the use of standard office equipment and computer applications
  • Excellent analytical and decision-making skills
  • Excellent interpersonal and organisational skills
  • Excellent oral and written communication skills
  • Ability to work well under pressure
Closing Date:
1 December 2022
1 December 2022
Human Resources Business Partner

Human Resources Business Partner

Role Summary

The successful applicant will provide assistance to the Human Resources Manager or equivalent to ensure all relevant HR related matters within the Unit are handled.

Main Responsibilities

  1. Assist with ensuring the smooth and efficient operation of the Human Resources Unit through management of daily operations and supervision of assigned staff.
  2. Draft relevant correspondence and reports ensuring a quick turnaround and proof-read various documents ensuring accuracy.
  3. Administer and maintain systems ensuring security of confidential personnel data.
  4. Provide up-to-date advice on HR related matters, procedures and regulations, to help staff carry out their daily operations.
  5. Schedule, organise and prepare material and minute departmental meetings to ensure accurate and timely preparation of documentation.
  6. Assist in maintaining and up to date electronic database of existing employees' profile using the payroll system.
  7. Serve as Desk Officer for selected Ministries by assisting in the appointment of suitably qualified officers and assist with the resolution of Human Resource related matters.
  8. Research and prepare documentation to advise the relevant Commission.
  9. Prepare employment contracts.
  10. Coordinate and deliver orientations and staff development / training and workshops to ensure employees obtain up-to-date knowledge.
  11. Ensure timely accurate completion of the appraisal process, promoting a positive attitude, from goal setting for new recruits to monitoring performance of employees.
  12. Coordinate salary administration to ensure accurate credits, deductions and payments are made on time and recommend compensation packages for new recruits and employees.
  13. Research, analyse and prepare reports (including employee profiles) and advice.
  14. Monitor temporary/probationary appointments and contract terms periodically and notify Permanent Secretaries/Heads of Departments of end dates for further action.
  15. Review HR matters involving devolved grades.
  16. Coordinate the on-boarding of new employees.
  17. Adhere to relevant policies and procedures applicable to salaries and allowance entitlements and examine personnel files to determine employment status, ensuring accurate payments are made.
  18. Arrange for the development, implementation and maintenance of ongoing public education and information programmes.
  19. Arrange and implement internal and external media activity in conjunction with the Department of Information and Public Relations to ensure appropriate communication of key messages.
  20. Perform any other duties as required by Supervisor or any other senior officers in order to contribute to the effectiveness and efficiency of the unit

Minimum Qualifications

  • Bachelor’s Degree in Human Resources Management, Business Administration/Management, Public
  • Administration or related field
  • Three (3) to five (5) years related experience
  • Sound knowledge of Government structure, policies and procedures
  • Sound knowledge of JD Edwards Accounting Software
  • Excellent oral and written communication skills
  • Good knowledge of the use of standard office equipment and computer applications
  • Excellent analytical and decision-making skills
  • Excellent interpersonal and organisational skills
  • Ability to work well under pressure
Closing Date:
1 December 2022
1 December 2022
Human Resources Manager (Learning and Development)

Human Resources Manager (Learning and Development)

Role Summary

The successful applicant will create and preserve an effective and efficient HR department by providing leadership and direction of the unit on issues pertaining to learning and development including reporting and compliance with legislation.

Main Responsibilities

1. Provide senior professional expertise in the development and implementation of training policies, programmes and systems that support the strategic direction of the unit while ensuring their integration with HR processes.
2. Coordinate the implementation of short-term goals and objectives related to the function within agreed timescales and budgets to support the delivery of departmental objectives.
3. Provide guidance on learning and development programmes, training design, and other human resources issues ensuring that matters are effectively dealt with.
4. Collaborate with managers to identify, and analyse learning and talent development needs of staff across the service.
5. Develop a training calendar and utilise a range of cost effective training models which will increase the quality and effectiveness of training, meets the identified staff training and development needs of the service while ensuring value for money.
6. Create, design and deliver L&TD solutions to support organisational change and development using a blend of methodologies including computer based, self-managed learning, remote delivery, management cascade, class room and on the job learning, as appropriate.
7. Coordinate the delivery of trainings and information sessions including staff inductions, and develop or facilitate targeted, specific training sessions and programmes, as required.
8. Keep abreast with current thinking on training practice and methods; e-learning development and ‘rapid’ on-line software technology.
9. Conduct and participate in a variety of surveys, studies and assessments. Make recommendations on future directions, professional development strategies and appropriate initiatives for learning and development
10. Develop communications on learning and development, and other human resources topics and make presentations.
11. Prepare reports on learning and development programmes, trainings, and other human resources issues required by senior administration for planning purposes.
12. Identify needs and make recommendations on financial, information technology and human resources needs to support the goals and objectives in the area of function.
13. Attend senior level meetings and represent the department at internal and external meetings and meet with staff or other associations regarding a variety of issues and requests.
14. Develop and manage relationships with internal stakeholders, external organisations and government officials.
15. Direct and manage a team of administrative staff ensuring that they are well supported and trained to accomplish the goals and objectives of the unit.
16. Carry out such other duties as may be reasonably requested by the line manager or any other senior officer in order to contribute to the effectiveness and efficiency of the unit.
17. Compliance with health and safety policy and procedures and risk assessments in order to maintain a safe working environment for colleagues and clients.
18. Sharing in the Government’s’ Public Service Principles and Values
19. Maintain confidentiality of information. Information must not be communicated to unauthorised persons.
20. Posts that require membership to a professional body are to hold a relevant registration/membership and comply with the standards and guidelines of the professional practice, education and conduct and must act at all times within the boundary of the code of conduct.

Minimum Qualifications

  • Bachelor’s Degree in Human Resources Management, Business Administration / Management or related field
  • Five (5) years managerial experience in related field; 3 years training experience
  • Valid BVI Driver’s License
  • Certification in Training and Assessment or Talent Development, is preferred
  • Excellent knowledge of Government structure, policies and procedures
  • Excellent knowledge of the principles and methods of training, with the ability to design, develop, manage and implement training programmes
  • Ability to prioritise workload, pay attention to detail, meet deadlines and work well under pressure.
  • Highly organised and able to maintain confidentiality
  • Strong leadership, interpersonal and organisational skills
  • Relationship management and partnership skills, including negotiation and influencing skills; proactively building relationships with others to achieve results.
  • Working knowledge JD Edwards or other similar Human Resources Information System experience is preferred
  • Good computer skills and proficiency in Microsoft Office Suite applications, including Word, Excel and Powerpoint
  • Ability to work extended hours (occasionally) and work under pressure
  • Excellent customer service skills and interpersonal skills
  • Excellent presentation and facilitation skills
  • Excellent planning, analysis and project management skills
  • Sound knowledge of assessing organisational needs and implementing solutions
  • Excellent knowledge of the use of standard office equipment
  • Excellent oral and written communication skills, including a strong commend of English grammar
  • Ability to work on own initiative, under pressure and meet deadlines
  • Competent in dealing with difficult situations
  • Sound experience in design, delivery of learning and development programmes
  • Excellent training and coaching skills.
Closing Date:
1 December 2022
1 December 2022

Department Contact Information

To make contact with Department of Human Resources, see below for contact information:

Department of Human Resources

33 Administration Drive
Central Administration Building
Road Town, Tortola
Virgin Islands (British) VG1110

Business Hours:

Monday - Friday  
8:30 a.m. to 4:30 p.m.

Email Address:

Telephone: 1(284) 468-2178
Fax: 1(284) 468-3191