ROLE SUMMARY

The successful applicant will promote postal operations through efficient and professional frontline services.

MAIN RESPONBILITIES

1. Ensure the smooth and efficient operations of the assigned section.
2. Administer and maintain systems and records ensuring the security of data.
3. Provide professional frontline services to clients
4. Prepare relevant reports on the activities of the assigned section.
5. Greet and assist clients in a friendly and professional manner to facilitate effective communication and customer service.
6. Assist in processing paperwork, gathering information and verifying data.
7. Assist with maintaining inventory levels, ensuring that supplies are in stock.
8. Prepare and process the relevant forms and paperwork to complete related financial accounting processes.
9. Perform any other related duties as required by the Supervisor or any other senior officer in order to contribute to the effectiveness and efficiency of the Ministry/Department.
10. Prepare and distribute mail and stamps according to the procedural guide in order to maintain an effective and efficient postal service.

MINUMUM QUALIFICATIONS AND EXPERIENCE

• Associate’s degree in General Studies, Business Administration or a related area
• Three (3) years working experience
• Valid BVI driver’s license
• Good knowledge of Government structure, policies and procedures
• Good knowledge of postal operations and regulations
• Good knowledge of the geographical areas of Tortola
• Good time management and organisational skills
• Good oral and written communication skills
• Good interpersonal skills and ability to work as a team player